Shipping and Delivery Information:
Free Shipping for Domestic Apparel Purchases Above $80: Benefit from complimentary shipping on all domestic orders when your total exceeds $80!
Automotive Parts Supply: Due to the size variation, weight and uniqueness of every part available on our website shipping costs are calculated at checkout via the option you selected. From time to time some special shipping offers may become available and we reserve the right to implement these special shipping rates.
(Applies to all Provinces & Territories in Canada)
Estimated Shipping Duration: We aim to process your order within 3-5 business days. Typically, shipping takes an additional 3-5 business days. Please note that international orders might experience extended delivery times due to customs procedures. We strive to dispatch orders promptly without compromising our quality standards. However, on certain occasions beyond our control, shipping timelines might vary.
Package Marked as Delivered but Missing: If you've reached out to your shipping provider and they couldn't locate your package, please get in touch with our customer support team for further assistance.
Order Tracking: After your order is processed and scanned, an email containing your tracking number will be sent to you. The tracking details will be updated once the carrier scans your package. This update might take up to 24 hours. Should you not receive a tracking email, please reach out to our Customer Support for guidance.
Address Modifications: For any corrections to your delivery address, kindly contact our Customer Support.
Returned Orders Due to Address Issues: Should an order be returned to us due to an incorrect or undeliverable address, we will get in touch with you for an address update.
Upon reshipment, a new tracking number for your order will be provided.
All correspondence should be in French or English, please email support@tunersociety.ca